At Flight AMS we’re committed to delivering your order as fast and as efficiently as possible with minimum fuss.

Once your order has been completed, your tracking number will be visible in your account.

Place your order by credit card online via our web shop and we’ll ship the same day.

For those who want to pay by bank transfer, orders are sent when the funds are received into our account.

From leaving one of our Central Europe warehouses, your goods can be with you as within 2 to 3 working days.

Choose from one of our shipping options below:

Tracked Standard Shipping – Free
Takes around 7 to 15 working days to ship anywhere in Europe.
Please note, all packages are sent within 1 day (excluding orders placed on the weekend) of receiving the payment. We are not responsible however for packages that are delayed by the post service. If you want your package urgently then we suggest choosing one of the UPS options.

Latvia / Lithuania allow 10days.

The post service used is your local post. i.e. Posta or La Poste
UPS Tracked Service (recommended)- €20

Delivery 3-5 days depending on country

UPS EXPRESS Tracked Service – €40

Delivery 1-3 days depending on country. Compulsory for any island. Eg, Azores, Cypress etc.
Packaging
All orders are packaged very discreetly in padded envelopes with heat sealed sachets inside. There is no mention of product names or our brand name on the outside of the packages.

Returns policy
All orders are non-exchangeable, non-refundable and non-transferable. All sales are final.

If your package is tracked and goes missing, we’ll ship it again for no extra charge.

Note: we do not reship if you supply us with a wrong address. The address can be changed if the order has still not been not dispatched at our end. As soon as the order is transferred to courier we cannot change any information or return it to you.

We also do not reship if your package is shipped back to us. Please keep track of your packages and contact your local courier company or post office in case they cannot locate your address.

Privacy policy

At Flight AMS we take you privacy very seriously. We do not collect and store credit card details or delivery addresses. The information you give us is totally confidential and will not be sold or given to any individual, company or organization under any circumstances.